That's not really something you can teach someone. You can show them why it's a good idea. But once that class ends it all goes out the window. The cell phone tends to be glued to the ear, or they are walking and texting.
People do and say anything they need to in order to pass a class.
All that training is a great idea, but in the end it comes down to money. Do I take this extra training class? Or do I put food on the table or pay off that bill?




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