Customer Service Issues with K and D Holsters

[S&WM&P40]

I apologize to you and all the other internet spelling Nazi's for the typo. - Your post above only reinforces my original opinion, you don't play well with others.

Don't worry about it. It's the internet! I'm still shocked that people type in complete sentences and don't abbreviate everything. It's not a college term paper,work paper etc.. I could give two S***s if I spell things wrong on the internet. Don't let the trolls get you.

[S&WM&P40]

walther380: I'm sorry to say we do not offer holsters for the Walther PK380. We no longer have access to one, which we would need in order to fashion the holster. You might consider the folks at Milt Sparks holsters.

What if the customer sent in their firearm?

[Chap]

Sorry weekendskp I have to disagree with you on this one.

Funny how you posted this since I just got a call from Kevin yesterday in fact. He was returning my call, I had inquired about a holster I had ordered from K&D Holster 03Mar11. He replied promptly and professionally in my opinion.

He mentioned his companies shipping time, my reply was I didn't remember..... I was only calling for an "update on my order".

I figured I had searched for a holster, ended up selecting his product. I figure shipping time is what it is, I just needed to know my order was still good to go. (no action on my part)

I just don't see where K&D Holster has failed in anyway..... Your expectations and flexibility in this matter seems to be unwarranted. If they didn't meet their published time for shipping then yes, I might see your point and frustration somewhat.

I hope you find another holster.

Chap

[K-Man]

What if the customer sent in their firearm?

Sorry for the delay in responding to your question. We can no longer accept firearms from the customer as we used to. We will no longer have access to an ffl in which to do the transfer.

What one might consider is acquiring a dummy gun version of the gun. Then you can send that dummy gun to whatever holster maker you desire to get a holster from. The average cost of the dummy gun is $45-$50. Shipping of a genuine version of the gun to the holster maker will average $100 for round trip shipping.

[Chap]

Well weekendskp,

Here is my experience.

I also had to cancel my order from Kevin at K&D Holster. I ordered a holster way back on 03Mar11. Finally gave up on him and his company. Canceled my order last night, got e-mail that Kevin has refund my money. Guess I'm on the hunt for a .380 holster again.

Chap

[weekendskp]

Well weekendskp,

Here is my experience.

I also had to cancel my order from Kevin at K&D Holster. I ordered a holster way back on 03Mar11. Finally gave up on him and his company. Canceled my order last night, got e-mail that Kevin has refund my money. Guess I'm on the hunt for a .380 holster again.

Chap

Chap,

It's because they're sooo busy that it takes his staff a long time to make a holster. Unwittingly, I sent more business in Kevin's direction by posting my opinion on this thread. I gave up on trying to argue the point that he spends too much time surfing the Internet, defending his 12 week delivery policy, when he should be in the shop making more holsters. I still haven't purchased a holster for my wife's Kel-Tek PF-9 with a CT laser. She hasn't started carrying it anyway. Good luck in your search, and if you find a holster for a PF-9 w/CT laser, let me know.

:)

[K-Man]

weekendskp:

Let me tell you something - you have no idea what you're talking about with respect to K&D Holsters and I strongly suggest you keep your mouth shut. I'm tired of reading your bs comments.


Chap:

I'm sorry that it took so long in your case. Your refund should reflect on your account soon. You might consider the folks at Milt Sparks holsters.

[Chap]

Kevin,

I didn't post to put you down, just to state our transaction took more time than I was willing to accept. I'm sure your product is everything it appears to be. Thanks I'll check out Milt Sparks, I'm just going to buy something in stock.

Chap

[K-Man]

Chap:

That's the perception I had with your posting. Again, I apologize for the length of time.

[weekendskp]

weekendskp:

. . . and I strongly suggest you keep your mouth shut. I'm tired of reading your bs comments.

Or what?