Just a warning

[84B20]

I placed an order for a shooting stool with thegunsource.com and found out the item was on backorder and wouldn’t be in for a couple of weeks. That was fine but I had a change of plans and needed it sooner so I did some more research on the web and found it in stock at another website. I called thegunsource.com’s CS department a couple of days after I had placed the order to cancel and even though the stool was still wouldn’t be received by them they said there would be 25% cancelation fee. I was really outraged. I could understand a fee if they had special ordered it but to charge for an regularly stocked item was beyond the pale.

I had to cancel an order from another company for the same reason and asked what their policy was and the CS agent was shocked when I told her about the other company charging the fee. She said they had no such policy, neither did the company that had the stool in stock. Needless to say, I won’t be doing any more business with thegunsource.com.

[nogods]

thanks for the heads up on their policy. I'll avoid them too.

[JJFlash]

Thanks. Good to know.

[ricbak]

Mr 84B20, Did you inform the nice CS person that you are a member of this forum or have an Facebook account and would relay your experiences to all of your friends?

[84B20]

Mr 84B20, Did you inform the nice CS person that you are a member of this forum or have an Facebook account and would relay your experiences to all of your friends?

You bet I did! Not only here but on all the other firearms websites I frequent, at least those that have general discussion forums. I got a lot of good response as well.