SIG P238 Problem and Resolution
I posted this on another forum:
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I bought the
HD version of the
P238 in April of this year; I liked the looks, the stainless and the SIGLITE Nite Sights. I handled the Ruger, Taurus and Kahr 380’s and just liked the feel of the SIG better. At the range, the P238 was very accurate. But right from the beginning I had FTE’s on almost every mag and the slide would often not lock open. (This has been discussed ad nauseam.) I waited until I had fired 200 rounds through it (50 rounds of PMC and 150 rounds of 102gr Remington Golden Sabers) before calling SIG and explaining the problems I was encountering. They emailed me a UPS overnight prepaid shipping label along with mailing instructions. I dropped it off at UPS on June 24th. Today, July 29th, I was packing my range bag and about to head out the door when the FedEx truck showed up with my SIG. Perfect timing. I added 108 rounds of 380 (enough for 18 mags) to the range bag. The P238 fired all of them flawlessly.
WOOT! No FTE’s and the slide locked back at the end of every mag. The
Gunsmith’s comments:
Replaced slide – Upgraded extractor. Adjusted barrel. Function checked and test fired with no malfunctions.
SIG customer service added a letter thanking me for my patience and including a 20% off coupon for any SIG SAUER accessory purchased directly from SIG.
One last thing: I sent the firearm to them dirty as requested. I included 1 mag with the firearm. It came back with 2. I now have 5 mags.
I went to the range last Friday (the 6th) and shoved another 16 mags through it with zero problems. And I did this after firing those first 18 mags and leaving the P238 purposely dirty. And just as I had done with those first 18 mags, I fired the last 5 mags as fast as I could from the waist just to see what it would do.
This is my 4th SIG and the first one I had to send back to them. I was a little put off at having to send it back to get it right but then again, I could have bought a Toyota or pretty much any other brand of firearm and had the same problem. It was worth it to me to not get my undies in a bunch until they had a chance to make it right. Now had that not happened, I would have been trashing them all over the internet forums. After 204 consecutive rounds of 102gr Remington Golden Sabers, I feel as confident as I can about carrying a 380ACP. Bigger pills are nice but sometimes a small piece is what I have to carry because of the clothes thing. Angrypenguin, I hope you get this reslolved to your satisfaction.
I know a man by the name of Mel;
he can't see but he sure do smell.