For online purchases I use a CC not directly tied to my bank account. That way, if there is a problem I can just cancel the card. Any automatic rebills (such as my satellite TV) are done the same way, so if I have to I can cancel the card.
| |  |
I've also never had a problem, but will keep an eye out for anything funny. I recently purchased a firearm on a Friday morning and picked it up from my FFL on Monday. I've always been surprised at how quick they fill my orders. Sorry you had issues, hope everything is resolved quickly.
"In a time of universal deceit, telling the truth is a revolutionary act!" -- George Orwell
------------
There is nothing more persuasive than a red dot on somebody's forehead (aside from the sound of a shotgun chambering a round).
Excerpt from FaceBook:
BudsGunShop I appreciate the kind words but we still feel bad. In the week we were hacked we also received email notices that Kroger, Best Buy, Scott Trade and Brookstone were all hacked also...which does not make it ok, but obviously those very large companies have more security resources than we do and even they could not stop these cowardly internet thieves.
[END]
You were the victim of a crime but Buds wasn't the offender although the frustration is understandable it's pointed in the wrong direction. I've never done business with them but all I have heard is good things about them.
I've only dealt with Buds once, and I have to say I was quite pleased. I put in a request for a hard to find gun, after a few weeks they found one, alerted me, I told them to go ahead, I was charged, and it was shipped it to my FFL, etc. One of the more complicated scenarios and they were great about it.
From what I've read about this episode, I believe they're doing all that they can do (speaking as a computer person that has done time in the system administration, programming, and network/security realms). The reason credit card stuff is outsourced is because it's so hard to get right. Even the experts in it make mistakes that will let them get hacked sometimes. There really is nothing that Buds can do other than notify people.
I've never had an issue with Buds, but I never use a debit card. As a retired banked I can tell you this, you have certain rights using a credit card vs using a debit card. The credit card is the banks money, the debit card is you bank account money. The bank will recover your funds but it has to come back vs a credit card which funds drawn from that belong to the bank. In any case to avoid major issues & to localize my gun purchases, I opened a GE money (Buds Credit Line) only approved purchases from Buds can be charged. Of course the interest rate is ridiculous so I pay in full.
My gun is like an adult diaper, I wear it daily & no one has to know, until the day "crap happens"
All in all its still Buds responsibility period. I've bought many guns from them also but their Customer Service lately is lousy. I ordered 2 guns went to my FFL to get them one was not even close to what i ordered. I called and called no call backs plus came to my FFL not weighed right so he had to pay UPS money or the guns were being sent back. MY FFL switched me for something else and i left. Three days later i got a goofy e-mail.
Plus i had some odd charges on my debit card. They did not even show any care much less concern. Too big makes the fall sometimes a long hard fall. If Buds continues Business like this a fall in inevitable. Lately i've been buying else where and actually better deals with Great CS. Plus Glock and Buds had a problem with its mapping prices not long ago. Too Big is not always best.
Good idea on using one card just for internet buys wise thinking..
2 Corinthians 12:9 But he said to me, "My grace is sufficient for you, for my power is made perfect in weakness." Therefore I will boast all the more gladly about my weaknesses, so that Christ's power may rest on me.
Posting Permissions
1Likes
LinkBack URL
About LinkBacks
