What do you do when your digital safe doesn't open anymore?
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What do you do when your digital safe doesn't open anymore?

This is a discussion on What do you do when your digital safe doesn't open anymore? within the General Firearm Discussion forums, part of the Main Category category; Any great ideas, guys and gals? I have a Sentry digital entry fire safe that I keep handguns, important documents, ...

  1. #1
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    Default What do you do when your digital safe doesn't open anymore?

    Any great ideas, guys and gals?

    I have a Sentry digital entry fire safe that I keep handguns, important documents, etc. stored in. My code still activates the "green light" but the safe will not open.
    I have changed batteries, turned the safe on its back, moved the door at the corners, but all to no avail.

    Sentry suggested the above tactics in a customer service email. I have been attempting to talk to someone in customer service with them; no luck so far.
    From Sentry's description of things, I believe that the problem is the solenoids are not triggering (I hear a hum, but no click, when I enter my combination).

    Thanks,
    -Kevin

  2. #2
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    They usually come with keys so in the event that happens u can still open! See if the keypad screws off and then u should have access for a key!

  3. #3
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    From what I have read on the internet I don't think sentry safes have the key backup, but for you're sake I hope I am wrong. I have heard that electronic safes use a caterpillar drive screw (not sure what that is) as the mechanism that activates the lock allowing the safe to open. And that a common issue with electronic safes is that the motor for that mechanism can fail. I think you will need a locksmith to get you into the safe.

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    I was just going to suggest a locksmith. Let us know how it turns out.

    (Sitting here glad I went with the cheaper "low tech" combination lock and manual latch safe.)
    S&W M&P 45; Ruger GP100 .357 Magnum; Charter Arms .38 Undercover
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    dcselby1 is offline Denny
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    Good luck with the safe. I've been considering whether to buy a digital or "standard" combo safe. I have not made my decision! My original fears had to do with dead batteries, etc. Thanks for the post.
    Who are the militia? Are they not ourselves? Is it feared, then, that we shall turn our arms each man gainst his own bosom. Congress have no power to disarm the militia...Tenche Coxe, The Pennsylvania Gazette, Feb. 20, 1788.

  7. #7
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    Just make sure it has a key entry for your next one. Mine has both... Sorry about your troubles though. That does not sound good!

    Psalm 82:3-5

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    Quote Originally Posted by Phillip Gain View Post
    I was just going to suggest a locksmith. Let us know how it turns out.

    (Sitting here glad I went with the cheaper "low tech" combination lock and manual latch safe.)
    Simplest is the easiest!
    To not stand against injustice is to stand for it.
    Don't confuse my personality and my attitude.
    My personality is who I am, my attitude depends on who you are.

  9. #9
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    May be something (the solenoids) are hung up like you think. Try whacking the door with a rubber mallet (quick repetitive strikes setting up a vibration) while trying to open it. Maybe the vibration will knock loose whatever is hanging up.

    Works when I'm taking gear boxes and such apart.

    HA! Addendum! I took a look at the link someone else offered and lo! Sentry suggests whacking it with a rubber hammer! I am just so smucking fart! Hehe!
    Last edited by walt629; 10-24-2011 at 08:57 PM. Reason: addendum
    To not stand against injustice is to stand for it.
    Don't confuse my personality and my attitude.
    My personality is who I am, my attitude depends on who you are.

  10. #10
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    A small hole in the right place will fix your problem. Sentry's don't have any hard plate.

    KK

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