Winchester shotshell problem resolved on the first try

[festus]

I recently bought two boxes of #6 high brass 2 3/4 inch 12 gauge shells from Winchester OLIN.
3 shell had bad crimps. 1 was totally unusable.
The lot number was 35 x 2 y a 10.

Winchester is sending a ups parcel pouch for the unusable shell to investigate their processes. It only took 1 call to get results and boy are these folks are far more professional then Federal.

Federal if you remember a few months back provided some defective shells and did not even bother returning my calls or letters to resolve an obvious quality/safety issue.

KUDOS TO WINCHESTER OLIN!!!!!

[wolfhunter]

Glad to hear they're interested in both customer service and process improvement

[happy]

Originally Posted by festus

I recently bought two boxes of #6 high brass 2 3/4 inch 12 gauge shells from Winchester OLIN.
3 shell had bad crimps. 1 was totally unusable.
The lot number was 35 x 2 y a 10.

Winchester is sending a ups parcel pouch for the unusable shell to investigate their processes. It only took 1 call to get results and boy are these folks are far more professional then Federal.

Federal if you remember a few months back provided some defective shells and did not even bother returning my calls or letters to resolve an obvious quality/safety issue.

KUDOS TO WINCHESTER OLIN!!!!!

thay should send you a full boxs for free