
Originally Posted by
KathleenElsie
I would be ok if there was an option to leave a message and they will contact you when someone was available. (this is my view of hurry up and wait) No option to get a human being to help should never be acceptable.
We have that option here in SC. The problem is they may take two to three days to call you back if ever. First you have to talk to a nurse and wait for them to call back then they send an email to the Dr and you have to wait for their nurse to call you back. By then your problem has either gone away or you're dead.
Now appointments are my pet peeve! It takes a minimum of one month to get an appointment. My last four month primary care appointment took six months to get one. They send a card in the mail for me to make an appointment. It's usually sent two weeks prior to the time you need to see the Dr. They sent me my card and when I called they only had an opening available two months later.
General care is not too bad but any major problems I go to an outside Dr. I have Tricare for Life and Medicare so I'm pretty well covered. The problem with major care with the VA is they are a teaching facility. When you have surgery you are a guinea pig! Residents do the surgeries and problems do arise. My first hand experience has taught me not to go that route again.
USAF Retired, CATM, SC CWP, NH NR CWP, NRA Benefactor
To preserve liberty, it is essential that the whole body of people always possess arms, and be taught alike, especially when young, how to use them... -- Richard Henry Lee, 1787