Letter to the bank...

[Sheldon]

Shown below, is an actual letter that was sent to a bank by an 86 year old
woman.


The bank manager thought it amusing enough to have it published in the New
York Times.

Dear Sir:

I am writing to thank you for bouncing my check with which I endeavored to
pay my plumber last month.

By my calculations, three nanoseconds must have elapsed between his
presenting the check and the arrival in my account of the funds needed to
honor it..

I refer, of course, to the automatic monthly deposit of my entire pension,
an arrangement which, I admit, has been in place for only eight years.

You are to be commended for seizing that brief window of opportunity, and
also for debiting my account $30 by way of penalty for the inconvenience
caused to your bank.

My thankfulness springs from the manner in which this incident has caused me
to rethink my errant financial ways. I noticed that whereas I personally
answer your telephone calls and letters, --- when I try to contact you, I am
confronted by the impersonal, overcharging, pre-recorded, faceless entity
which your bank has become.

From now on, I, like you, choose only to deal with a flesh-and-blood person.

My mortgage and loan repayments will therefore and hereafter no longer be
automatic, but will arrive at your bank, by check, addressed personally and
confidentially to an employee at your bank whom you must nominate.

Be aware that it is an OFFENSE under the Postal Act for any other person to
open such an envelope.

Please find attached an Application Contact which I require your chosen
employee to complete.

I am sorry it runs to eight pages, but in order that I know as much about
him or her as your bank knows about me, there is no alternative.

Please note that all copies of his or her medical history must be
countersigned by a Notary Public, and the mandatory details of his/her
financial situation (income, debts, assets and liabilities) must be
accompanied by documented proof.

In due course, at MY convenience, I will issue your employee with a PIN
number which he/she must quote in dealings with me.

I regret that it cannot be shorter than 28 digits but, again, I have modeled
it on the number of button presses required of me to access my account
balance on your phone bank service.

As they say, imitation is the sincerest form of flattery.

Let me level the playing field even further.

When you call me, press buttons as follows:

IMMEDIATELY AFTER DIALING, PRESS THE STAR (*) BUTTON FOR ENGLISH

#1. To make an appointment to see me

#2. To query a missing payment.

#3. To transfer the call to my living room in case I am there.

#4 To transfer the call to my bedroom in case I am sleeping.

#5. To transfer the call to my toilet in case I am attending to nature.

#6. To transfer the call to my mobile phone if I am not at home.

#7. To leave a message on my computer, a password to access my computer is
required.

Password will be communicated to you at a later date to that Authorized
Contact mentioned earlier.

#8. To return to the main menu and to listen to options 1 through

#9. To make a general complaint or inquiry.

The contact will then be put on hold, pending the attention of my automated
answering service.

#10. This is a second reminder to press* for English.

While this may, on occasion, involve a lengthy wait, uplifting music will
play for the duration of the call.

Regrettably, but again following your example, I must also levy an
establishment fee to cover the setting up of this new arrangement.

May I wish you a happy, if ever so slightly less prosperous New Year?

Your Humble Client


And remember:
Don't make old people mad.
We don't like being old in the first place,

so it doesn't take much to piss us off.

[aj's 40 cal]

hahahahahaha if this is a REAL thing i would love to meet her and shake her hand. awesome!

[prodigy2m]

That's the way to go!!!

[R O Bill]

OXOX Way to go Grandma!!!

[uspshooter]

My mom is not 86 but she is definitely ornery enough to write something like this... Nice job g'ma!!

[macdemere]

Forgot one thing: "All calls will be recorded and monitored for quality assurance purposes."

Also, I encourage you to fire your monster-mega-bank and move your money to a credit union or locally or regionally owned bank. If 10 percent of customers of Chase, Wells-Fargo, Citigroup, Goldman-Sachs, etc. things would change. If 25 percent moved, BIG changes would happen.

[tsuggs]

Nope, not true.

snopes.com: Bounced Check Complaint

[dman333333]

Well said, the sad part is that our society has come to this where companies lose sight of how important us as consumers want to talk to a live person. They will spend thousands of dollars to develop computer software to answer and transfer calls when they could hire a live body to do it, and come on how much could they actually be saving?? Small price to pay if you ask me....

[Scarecrow]

now that's awesome....

[spooky_t]

I hope, like heck, that she immediately closed all her accounts at that bank and took her business someplace else.