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  1. #1
    Join Date
    Dec 2009
    Location
    St. Louis County, MO
    Posts
    3,445

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    Hopefully this ought to make you feel better about your computer skills!







    Tech support: What kind of computer do you have?
    Customer: A white one...

    Customer: Hi, this is Celine .. I can't get my diskette out.
    Tech support: Have you tried pushing the Button?
    Customer: Yes, sure, it's really stuck.
    Tech support: That doesn't sound good; I'll make a note.



    Customer: No , wait a minute. I hadn't inserted it yet... it's still on my desk... sorry...
    ==============









    Tech support: Click on the 'my computer' icon on to the left of the screen.




    Customer: Your left or my left?

    ===============
    Tech support: Good day. How may I help you?
    Male customer: Hello... I can't print.
    Tech support: Would you click on 'start' for me and....
    Customer: Listen pal; don't start getting technical on me! I'm not Bill Gates.
    ===============
    Customer: Hi, good afternoon, this is Martha, I can't print. Every time I try, it says 'Can't find printer'. I've even lifted the printer and placed it in front of the monitor, but the computer still says he can't find it.

    ============== =
    Customer: I have problems printing in red..
    Tech support: Do you have a color printer?
    Customer: Aaaah......................thank you.
    ===============
    Tech support: What's on your monitor now, ma'am?
    Customer: A teddy bear my boyfriend bought for me at the 7-11.
    ===============
    Customer: My keyboard is not working anymore.
    Tech support: Are you sure it's plugged into the computer?
    Customer: No. I can't get behind the computer.
    Tech support: Pick up your keyboard and walk 10 paces back.
    Customer: ! OK
    Tech support: Did the keyboard come with you?
    Customer: Yes
    Tech support: That means the keyboard is not plugged in. Is there another keyboard?
    Customer: Yes, there's another one here. Ah. that one does work.
    ===============
    Tech support: Your password is the small letter 'a' as in apple, a capital letter V as in Victor, the number 7.
    Customer: Is that 7 in capital letters?
    ===============
    Customer: I can't get on the Internet.
    Tech support: Are you sure you used the right password?
    Customer: Yes, I'm sure. I saw my colleague do it.
    Tech support: Can you tell me what the password was?
    Customer: Five dots.
    ===============
    Tech support: What anti-virus program do you use?
    Customer: Netscape.
    Tech support: That's not an anti-virus program.
    Customer: Oh, sorry... Internet Explorer.
    ===============
    Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.

    ===============
    Tech support: How may I help you?
    Customer: I'm writing my first email.
    Tech support: OK, and what seems to be the problem?
    Customer: Well, I have the letter 'a' in the address, but how do I get the little circle around it?

    A woman customer called the Canon help desk with a problem with her printer.
    Tech support: Are you running it under windows?
    Customer: 'No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine.'

    And last but not least...

    Tech support: 'Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter 'P' to bring up the Program Manager.'
    Customer: I don't have a P.
    Tech support: On your keyboard, Bob.
    Customer: What do you mean?
    Tech support: 'P'.....on your keyboard, Bob.
    Customer: I'M NOT GOING TO DO THAT!

    "Don't let the door hit ya where the dawg shudda bit ya!"
    G'day and Glock
    GATEWAY SWIFT WING ST. LOUIS

  2.   
  3. #2
    Join Date
    Aug 2008
    Location
    Nevada
    Posts
    1,322
    Good ones!

  4. #3
    Join Date
    May 2009
    Location
    New Mexico
    Posts
    169
    Sounds like candidates for the ID 10 T classification.

  5. #4
    Join Date
    Oct 2007
    Location
    Tampa Bay Area
    Posts
    1,854
    I started my IT career in support and these calls are not uncommon. I can't tell you how many calls I had that went like this:

    Me: It says here that your register is unresponsive...
    Store Manager: Yep no matter what I do the screen is just blank.
    Me: Have you verified that the register is plugged in and turned on?
    Store Manager: Yep several times.
    Me: Go a head and push the power button for me.
    Store Manager: Oh it's coming on now, thanks.
    "When Government fears the people, it's liberty. When people fear the Government, it's tyranny."
    - Benjamin Franklin

  6. #5
    Join Date
    Dec 2009
    Location
    St. Louis County, MO
    Posts
    3,445
    Quote Originally Posted by KimberPB View Post
    I started my IT career in support and these calls are not uncommon. I can't tell you how many calls I had that went like this:

    Me: It says here that your register is unresponsive...
    Store Manager: Yep no matter what I do the screen is just blank.
    Me: Have you verified that the register is plugged in and turned on?
    Store Manager: Yep several times.
    Me: Go a head and push the power button for me.
    Store Manager: Oh it's coming on now, thanks.
    And I suppose this people vote too???Sorry...can't help that one!!!
    "Don't let the door hit ya where the dawg shudda bit ya!"
    G'day and Glock
    GATEWAY SWIFT WING ST. LOUIS

  7. #6
    Join Date
    Aug 2008
    Location
    Nevada
    Posts
    1,322
    Quote Originally Posted by Tucker's Mom View Post
    And I suppose this people vote too???Sorry...can't help that one!!!
    And drive. Scary!

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